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An empty chair lit by a single warm light in a dark room, ready for a live conversation

A Roofing Authority Network Standard

Live is the biggest
risk. And reward.
We design the room.

Every host, every guest, every sponsor in a live conversation on this network stands inside guardrails we set before anyone speaks — not a script that protects us. A structure that protects you.

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Live is the highest-risk, highest-reward room a brand can stand in. There's no edit button on a comment section. No retake on a community that's watching in real time. That's exactly why most brands stay quiet — and exactly why the ones who show up own the room.

We don't just produce the show. We design and manage the room it happens in — the comments, the community, the live engagement around your brand — while it's happening, not after. That's the job. Everything else on this page is how we do it.

The show is scripted.
The room isn't.

Every seat in a live conversation carries risk — the host asking, the guest answering real questions with no retake, the sponsor standing in the room while it's happening. We design the guardrails for all three before anyone sits down, then run the room while it's live.

01

Guardrails, before anyone speaks

Topics, no-go zones, and question flow are agreed before anyone sits down. Nobody walks into a live conversation blind — not the host, not the guest, not the sponsor.

02

The host, in the room

A trained host runs the conversation live — pacing it, steering around agreed no-go zones, and able to redirect the moment a guest strays somewhere risky.

03

The guest, protected too

Real questions, asked live, with no script to hide behind — but inside a structure the guest agreed to going in. Safety runs both directions in that chair.

04

The sponsor, in the frame

If your brand is standing in that room, it's there on terms set in advance — not exposed to wherever the conversation happens to drift.

And it doesn't stop when the conversation ends. Comments and community activity around the show are watched in real time, not reviewed the next morning — and every live conversation is preserved inside ConversationOS, the platform every show on this network runs on, exactly as it happened. If anyone ever needs to know exactly what was said and when, there's a real answer.

Not A Hypothetical

This is already
running live.

Roofing Authority LIVE is not a pitch deck. It's a live show on the network right now, and the guardrail process on this page is the one actually used to get a real Channel Partner comfortable standing in a live room.

Division 7 Roofing — John Kiesel, President, Columbus/Galena, Ohio — is the network's founding Channel Partner. Before Division 7 ever appeared live, the room was designed first.

How Division 7 Got Comfortable Going Live

The Tie-In, Roofing Authority LIVE

John Kiesel, President, Division 7 Roofing — founding Channel Partner

  • 01Brand kit locked first. Division 7's logo, colors, and marks were approved before a single asset with their name on it was built.
  • 02Topics agreed in advance. What's in bounds and what's off-limits for the conversation was settled before anyone sat down in the room.
  • 03Consent confirmed by name. No likeness, name, or quote goes live without the specific person's sign-off — checked person by person, not assumed.
  • 04Then, and only then, live. The conversation runs in real time, inside the guardrails set in steps one through three — not improvised around them.

Four commitments.
Made before you're in the room.

Every sponsor, host, and channel owner on this network gets the same box. It's written down before a single frame with your name or logo in it ever gets made. That's the whole idea.

01

Approved brand kit only

Your logo, colors, and marks are locked to an approved reference kit before anything gets made. Nothing gets built from a guess — every asset with your brand on it is built from what you actually gave us.

02

Woven in, not splashed on

Your brand lives inside the world of the show — on a jacket, a truck, a graphic in the room — never pasted over the top like a banner ad. If it doesn't belong in the frame, it doesn't go in the frame.

03

A consistency gate, every time

Every character, every scene, every sponsor moment passes a gate check before it's live — the same face, the same brand, the same tone, checked against the standard every single time. No surprises slip through.

04

You approve it before it's live

If something doesn't sit right — a line, a graphic, a moment — you have standing rights to flag it and get it fixed before you're ever standing in the room. Comfort isn't a promise. It's a mechanism.

A weathered notebook open on a workbench under warm lamplight
The box is written before anyone steps into the room

Every seat is live.
Choose how deep you sit.

There's no recorded option and no watching from the sidelines — everything on this network happens live. What changes is how much of the room is yours.

01
Host a Show You run the room, live, every week

You're the one in the chair every week, live, with the full trust framework running underneath you. We build the room; you own what happens inside it.

02
Anchor as Sponsor In the room live, on a standing basis

Your brand is live in the room on a recurring basis — guardrails agreed in advance, your name and mark woven into the world of the show, not pasted on top of it.

03
Guest in the Room One live conversation, same guardrails

One live appearance, same standard as everyone else in that room — topics agreed going in, real questions, no retake, and full support the whole time you're in the chair.

What happens when
someone goes off script?

A guest is live, mid-answer, and starts heading somewhere that could put your name next to something you never agreed to. This is the moment every brand is actually afraid of when they picture going live — here's exactly what happens in the room when it does.

In The Room, In Real Time

The host redirects, live

The host already knows the agreed no-go zones going in. The moment a guest strays, the host steers the conversation back — in the room, in the moment, without ever needing to stop the show.

If It Still Gets Said

Your brand isn't attached to it

Your logo and name are placed in the world of the show on terms set in advance — not stapled to whatever any one guest says. A guest going off script doesn't put your mark next to it.

After The Fact

There's a real record of what happened

Every live conversation is preserved inside ConversationOS exactly as it happened. If anyone ever needs to know exactly what was said and when, there's a real answer — not a guess.

This is the same discipline behind 24/7 live moderation for Coca-Cola, Disney, Netflix, Mastercard, Toyota, and Starbucks — built before "live moderation" had a name. The failure case was always the first thing designed, not the last.

"The biggest mistake you can make is not saying anything at all. My job is to design a room for you to be comfortable in — where you can be real, and still feel safe."

The standard behind every proposal on this network

A dark room of monitors watching a live room in real time
Every frame passes the gate before it's live

Own a channel. Or anchor a show.

Channel Owners

Build your own show on the network

You bring the expertise and the audience. We bring the production system, the AI characters, and the standard that keeps every sponsor conversation comfortable enough to say yes.

  • Geographic and category exclusivity per channel
  • The same trust framework applies to your sponsors, automatically
  • Full production support — you host, we build the room

Sponsors & Brands

Anchor a show without the guesswork

You get comfort in writing before you're ever live — what happens to your logo, who approves what, and what you can flag if it doesn't sit right. No forgiveness-not-permission model. No surprises.

  • Choose how deep you sit — host, sponsor, or guest, all of it live
  • Approved brand kit locked before you're ever in the room
  • Standing approval rights on anything before it's live

This is what the
guardrail sheet actually looks like.

ConversationOS — Room Guardrail Sheet Live · Approved
Show / Room

The Tie-In — Roofing Authority LIVE

Channel Partner

Division 7 Roofing — John Kiesel, President

Brand Kit Status

Locked — approved before build

Topics In Bounds
Storm response Crew safety Specifier standards
Topics Off Limits
Named competitor pricing Unconfirmed likenesses
T-14 daysBrand kit approved by Division 7
T-7 daysGuardrails signed off — topics, tone, no-go zones
T-2 daysConsent confirmed for every name and likeness in the room
LiveRoom monitored in real time — comments and conversation watched as it happens
AfterPreserved exactly as it happened inside ConversationOS

This is the actual sheet, filled out the way it's filled out before every show on this network goes live — not a mockup of the idea.

Yes, this network runs on AI. Here's the part that matters.

Some of what airs on this network is AI-generated — characters, scenes, sponsor moments built with tools like Veo and Nano Banana. You already knew that. What you're actually asking is whether that means less control, not more. It means the opposite. AI production gets the same gate discipline as everything live — arguably tighter, because every frame can be checked before anyone sees it.

01

Every character is locked, not generated fresh

Once a cast member's look is approved, that reference — the full multi-angle sheet, not a headshot — is the mandatory standard for every future render. Nobody is improvising a new version of a character mid-production.

02

A 90-score threshold, zero misses allowed

Every render is checked against the locked sheet — face shape, skin tone, age, hair, wardrobe, signature props. It has to score at or above 90, with zero misses on anything identity-critical. One miss fails the render, even if the score clears 90.

03

Fails get re-rendered, never shipped with a caveat

There's no "close enough, we'll caption it." A render that fails the gate goes back and gets rebuilt against the real reference. What reaches a sponsor or a viewer has already cleared the bar — every time, not most of the time.

This isn't a policy we wrote for this page. It's the actual gate that runs on every generated frame before it ships to any surface on this network — including the two real people, Keith Bilous and John Kiesel, appearing as digital twins on The Tie-In.

2002 Live-moderating brands
since
6 Global brands protected
Coca-Cola, Disney, Netflix, Mastercard, Toyota, Starbucks
400+ People, watching live
rooms in real time
7 Continents covered
24/7 coverage
Keith Bilous, founder of MiTL Studio and the Roofing Authority Network

I've moderated this room before.

In 2002, I founded ICUC out of Winnipeg — one of the first companies on earth built to manage live comments and community around a brand in real time. Nobody called it "live moderation" yet. There wasn't a category. We built one.

By the time I stepped away, ICUC was running 24/7 live moderation and community management for Coca-Cola, Disney, Netflix, Mastercard, Toyota, and Starbucks — 400-plus people across seven continents, watching what happened around those brands in real time, every hour of every day. The company sold in 2011, and I stayed on as CEO through 2021 to see it all the way through.

That was the first wave: comment sections, community platforms, the early social internet — live, unscripted exposure nobody had a playbook for yet. This is the same problem, wearing a new face: live shows, live comments, live community, sponsors standing in the room while it happens. I already know what it takes to keep a brand comfortable in a live room — because I've been doing it since before the category had a name.

— Keith Bilous, Founder, MiTL Studio & Roofing Authority Network

Ready to see what a designed room looks like for you?

Whether you're weighing a channel or a sponsorship, the first conversation is about the room, not the pitch.